Track Order
Track Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
How to Track
- Check your inbox for your shipping confirmation email from Velvet Hour
- Click the tracking link provided, or copy your tracking number
- Visit the carrier's website and enter your tracking number to see live updates
Haven't Received Your Tracking Email?
Please allow 1–3 business days after placing your order for processing and dispatch. If you have not received a tracking email after this period, please check your spam folder or contact us with your order number and we'll look into it right away.
Estimated Delivery Times
- Luxembourg: 3–5 business days
- Europe: 5–8 business days
- International: 7–14 business days
Delivery times are estimates and may vary due to carrier or customs delays.