Your Privacy Choices

Your Privacy Choices

At Velvet Hour, we respect your right to privacy and are committed to being transparent about how we collect and use your data.

What Data We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, and payment details when you place an order. We may also collect browsing data to improve your shopping experience.

How We Use Your Data

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To send marketing communications (only with your consent)
  • To improve our website and customer experience

Your Rights (GDPR)

As a customer based in the EU, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data
  • Right to object — opt out of marketing communications at any time
  • Right to data portability — request your data in a portable format

Opt Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us directly.

Contact

For any privacy-related requests or questions, please contact us. We will respond within 30 days in accordance with GDPR requirements.