Terms and Conditions

Last updated: April 2026

Welcome to Velvet Hour. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Velvet Hour (noctelia.store). By placing an order, you confirm that you are at least 18 years of age and agree to these terms.

2. Products

We reserve the right to modify or discontinue products at any time. Product colours may vary slightly due to screen display settings. We make every effort to display our products as accurately as possible.

3. Pricing

All prices are listed in EUR and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Prices at the time of your order will be honoured.

4. Orders & Payment

By placing an order, you make an offer to purchase. We reserve the right to refuse or cancel any order. Payment must be completed at the time of purchase. We accept major credit cards and other payment methods listed at checkout.

5. Shipping & Delivery

Delivery times are estimates only. Velvet Hour is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns are accepted in accordance with our Return Policy. We reserve the right to refuse returns that do not meet our stated conditions.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Velvet Hour and may not be reproduced without written permission.